<div class="fusion-fullwidth fullwidth-box fusion-builder-row-8-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling" style="--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-flex-wrap:wrap;" > <div class="fusion-layout-column fusion_builder_column fusion-builder-column-18 fusion_builder_column_1_1 1_1 fusion-flex-column" style="--awb-bg-size:cover;--awb-width-large:100%;--awb-flex-grow:0;--awb-flex-shrink:0;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-flex-grow-medium:;--awb-flex-shrink-medium:;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-flex-grow-small:;--awb-flex-shrink-small:;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;"> National Healthcare Group has a network of GPs that we recommend. You can visit a GP outside of the network, but this may incur a co-payment.

Affordable private primary healthcare for employees and households

Better access to private healthcare

National Healthcare Group partners with businesses, brokers and Network GPs to provide accessible private primary healthcare via qualified clinicians on our Telehealth WhatsApp line. We help employers support healthier, more productive teams, and giving individuals and families convenient, affordable access to care without long clinic queues.

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Since 2017

South African healthcare experience

2,000+ GPs

In the national provider network

23,000

Beneficiaries lives under management

Healthcare that supports employers and their staff

When care is hard to reach, the workplace carries the impact

Absenteeism affects productivity, efficiency and profitability. Long clinic queues, delayed treatment and avoidable time away from the workplace add pressure on employees and employers. Affordable primary care helps people receive support sooner while helping businesses strengthen morale, loyalty and workplace relations.

Less time lost waiting for care
Earlier clinical guidance
A clearer route to the right provider

Care starts with a message

Opening the door to private primary healthcare

Members contact National Healthcare Group’s telehealth team on WhatsApp. Qualified clinicians assess and treat members, provide guidance, arrange over-the-counter medication or acute prescriptions where appropriate, and refer members to a network GP when clinically indicated.

National Healthcare Group’s national network also includes dental and optometry providers, giving members a clearer route to the care they need.

01. Message the clinical team

02. Get assessed and treated

03. Receive medication, guidance or a referral

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Trusted foundations

Proven healthcare expertise, backed by accountable operations and national reach

Since 2017, National Healthcare Group has provided affordable, reliable primary healthcare through convenient telehealth support and a trusted national provider network.

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FAQ’s

What you need to know

Find quick answers to common questions about our healthcare services, plans and member support.

How do I access healthcare through National Healthcare Group?V4CWebAdmin2026-09-09T13:39:04+00:00

How do I access healthcare through National Healthcare Group?

There are two ways to access our products:

You can choose one of our 3 products directly as an individual or household, sign up right now, and be covered immediately: iConnect, iPremier or Day to Day.
If you are an employer or work for a company, we offer our products to employer groups, often with additional benefits. If this is you, contact us at info@nationalhealthcare.co.za or use the contact form, and we will get back to you

Once you are a member, you can access the clinical WhatsApp line during our office hours on 072 815 8226 for primary healthcare and have access to all the benefits, including emergency services

Can I visit any GP?V4CWebAdmin2026-09-09T13:39:28+00:00

Can I visit any GP?

National Healthcare Group has a network of GPs that we recommend. You can visit a GP outside of the network, but this may incur a co-payment.

Do I need authorisation before visiting a healthcare provider?V4CWebAdmin2026-09-09T13:40:04+00:00

Do I need authorisation before visiting a healthcare provider?

Yes, on most of our plans, it is best to contact the clinical WhatsApp line first, be clinically assessed by our clinicians, and they will provide recommendations and referrals. In many cases, you may find your symptoms can be managed without the travel and visit to the GP.

Are there waiting periods before I can use my benefits?V4CWebAdmin2026-09-09T13:40:36+00:00

Are there waiting periods before I can use my benefits?

Depending on products, individuals, groups, previous cover, and pre-existing conditions, there may be waiting periods for certain benefits. We provide a membership certificate to you when you join, which outlines these details so that you know exactly when all benefits are available to you.

Will National Healthcare Group reimburse me if I pay a provider myself?V4CWebAdmin2026-09-09T13:41:02+00:00

Will National Healthcare Group reimburse me if I pay a provider myself?

It is best to confirm a visit to a provider on the clinical WhatsApp line to ensure you have cover. Costs incurred at an out-of-network provider, applicable co-payments, or services at network GP’s not included in the plan may not be reimbursed.

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