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margin_bottom_medium="" margin_left_medium="" margin_top_small="" margin_right_small="" margin_bottom_small="" margin_left_small="" margin_top="" margin_right="" margin_bottom="" margin_left="" fusion_font_family_text_font="" fusion_font_variant_text_font="" font_size="" line_height="" letter_spacing="" text_transform="" text_color="" render_logics="" logics="" animation_type="" animation_direction="left" animation_color="" animation_speed="0.3" animation_delay="0" animation_offset=""] National Healthcare Group has a network of GPs that we recommend. You can visit a GP outside of the network, but this may incur a co-payment. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

FAQs - National Health Care Group

How do I access healthcare through National Healthcare Group?

There are two ways to access our products: You [...]

By V4CWebAdmin|2026-09-09T13:39:04+00:00August 15, 2026|General|Comments Off

Can I visit any GP?

National Healthcare Group has a network of GPs that [...]

By V4CWebAdmin|2026-09-09T13:39:28+00:00August 15, 2026|General|Comments Off

Do I need authorisation before visiting a healthcare provider?

Yes, on most of our plans, it is best [...]

By V4CWebAdmin|2026-09-09T13:40:04+00:00August 15, 2026|General|Comments Off

Are there waiting periods before I can use my benefits?

Depending on products, individuals, groups, previous cover, and pre-existing [...]

By V4CWebAdmin|2026-09-09T13:40:36+00:00August 15, 2026|General|Comments Off

Will National Healthcare Group reimburse me if I pay a provider myself?

It is best to confirm a visit to a [...]

By V4CWebAdmin|2026-09-09T13:41:02+00:00August 15, 2026|General|Comments Off

Get Help

WhatsApp Clinical Team:
072 815 8226
Contact Centre:
0860 002 402
EAP support:
0860 222 286
Email:
NHGcustomercare@nationathealthcare.co.za

Offices

Pretoria Office:
PPS Centurion Square, Cnr Heuwel & Gordon Hood Road, Centurion, Pretoria, 0046
Cape Town Office:
206 Main Rd, Claremont, Cape Town, 7708

Company

National Health Group (Pty) Ltd (2015/130345/07), a registered Managed Care Organisation (MCO110) and Administrator (ADMIN72), is a juristic representative of African Unity Life Ltd (2003/016142/06). African Unity Life Ltd is a licensed life insurer and an authorized Financial Services Provider (FSP 8447).

The authorized intermediary of this demarcated insurance product is Leap SA (Pty) Ltd (2002/013244/07), an authorized Financial Services Provider (FSP 43503). This exempted demarcated product is an Essential MED (Pty) Ltd (DM1053B) product.

This product, underwritten by African Unity Life Ltd, is not a medical scheme and the required cover (benefits and contributions) are not the same as that of a medical scheme. For more information regarding this exempted demarcated product please visit https://www.medicalschemes.co.za/insurers/.